Frequently Asked Questions

So what’s the story?

Can we order as a private customer?
No. We supply business customers only: garden centres, gift shops, importers, plant exporters, landscapers, municipalities and green space contractors. To place an order you need a business account with a valid Chamber of Commerce or VAT number. Private customers will find our bulbs at garden centres and webshops in their own country.
How do I get an account?
Request your account here. We check your company details and then send you a link to set your password. Please note: this link is valid for 24 hours.
My webshop account is not working. What now?
If your account is not working, the quickest solution is to request a new password here.
The password link is valid for 24 hours. If you do not receive the email straight away, please check your spam folder as well.
Still no luck? Call us on +31 (0)252 37 37 62.
What is landscape and what is retail?

Landscape covers our larger packs, often containing 100 bulbs, supplied in a net bag with a label. These packs suit landscapers, public green space projects, parks and similar work.

Retail covers our consumer packs: smaller quantities, supplied in a bag with a colour photo (capper). These packs suit garden centres, gift shops, importers and similar businesses.

When are the flower bulbs available?
We work with two seasons: spring flowering and summer flowering bulbs.
- Spring flowering bulbs — tulips, hyacinths and daffodils — are available from week 37. Please note that amaryllis are available from week 41.
- Summer flowering bulbs — dahlias, gladioli and lilies — are available from week 5.
You can place your order earlier. Simply choose your first delivery date during the order process.
What is the delivery time?
Orders for the Netherlands and Belgium are usually delivered within 1 to 2 working days after the chosen transport date.
Orders for Germany are usually delivered within 2 to 3 working days after the chosen transport date.
Orders for the United Kingdom are usually delivered within 2 to 3 working days after the chosen transport date.
What are the shipping costs?
Within the Netherlands and Belgium we deliver carriage paid on orders above €300. Below €300 the shipping costs are €25.
Shipping costs for the United Kingdom and Germany are shown during the order process.
What is the minimum order value?
The minimum order value is £200 per order and £1000 per shipment. Below this amount we are unfortunately unable to accept your order. You can combine multiple orders to reach the minimum value for shipment.
Can I still change or cancel my order?
Once you have submitted your order, changes are unfortunately no longer possible. As soon as an order reaches us, we start working on it right away. If it really cannot be helped, please contact sales@jubholland.nl.
Do you have a shop?
We do not have a physical shop, but you are welcome to order through our webshop.

Do you have a question?
We are happy to help

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